Legal
Privacy Policy
This policy covers collection, purposes of use, and external AI service handling of personal information.
Privacy Policy
We recognize the importance of protecting your personal information and manage it appropriately under this Privacy Policy.
1. Collection of Personal Information
We collect personal information by lawful and fair means to the extent necessary to provide our services.
2. Purpose of Use
Collected personal information is used for responding to inquiries, providing and improving service quality, and system maintenance and support.
3. Transmission to External AI Services and Training Data Handling
T-Node may use external AI services or related processing infrastructure to create response drafts, organize inquiries, and improve service quality. In such cases, part of the input may be transmitted to the relevant service provider. T-Node selects, where reasonably possible, settings, contracts, or APIs designed not to use customer data for model training. However, external providers may retain logs for a limited period for abuse prevention, troubleshooting, security, or legal compliance. T-Node will not use personal information entrusted by customers to train T-Node's own AI systems without additional customer consent.
4. Current Status and Stored Inquiry Information for Contact Intake
Production contact intake submission is not enabled at this time. If separately approved and enabled later, T-Node may store name, company or trade name if provided, contact method or address, inquiry type, inquiry message, preferred timing, consent state, submitted timestamp, and admin review notes. Payment information, confirmed booking information, confirmed pricing information, LINE user IDs, AI-generated results, and the full raw_payload are not represented as stored contact-intake data.
5. Purpose of Use for Contact Intake
If enabled, contact intake information may be used for inquiry review, human follow-up, handling decisions, operational records, abuse and spam prevention, and service improvement.
6. No Automatic AI Reply, External Automatic Sending, Booking Confirmation, or Pricing Decision
No LINE, Email, Trello, Dify, AI reply, or other external automatic send occurs from the contact intake path unless separately approved later. AI does not automatically reply, send messages, confirm bookings, or determine pricing. Important handling remains human-reviewed.
7. Retention and Deletion for Contact Intake
If enabled, contact intake information is retained only to the extent necessary for the purposes of use. Archived status is operational organization only and is not deletion. Retention and deletion details must follow the approved retention/deletion policy and future implementation. This section does not promise a separate contact-intake retention period.
8. Data Retention Period
After contract termination, entrusted data is generally retained for 6 months and then appropriately deleted or destroyed.
9. Provision to Third Parties
We do not provide personal information to third parties without prior consent, except as required by law.
Enacted: March 26, 2026
Last Revised: July 10, 2026